How to Remove Malware and Adware From Your Mac. By Chris Hoffman on November 14th, 2017. Yes, Macs can get malware. Beyond traditional viruses, worms, and Trojans, there’s now a thriving ecosystem of adware and spyware programs that bombard you with ads and spy on your web browsing, just like on Windows.
To remove FeedBack Adware from Mac computer and affected browser application, it is recommended to check the computer with virus and malware scanners. Free tools are available on this page along with systematic removal guide.
FeedBack is an application by cyber crooks to exploit browser programs and convert it to a money making tool while users are suffering from various intrusive advertisements. Technically, FeedBack is an application for Mac systems that compatibly works on internet applications as Safari, Google Chrome, and Mozilla Firefox. This is classed as ad supported software (Adware) that typically spreads via freeware packages.
Because FeedBack sneaks onto the computer while stuffed inside a freeware, its installation is simultaneous to the main executable file. In fact, this form of multiple installations via single file is called software bundling technique. Adware makers preferred their app to spread in this manner because it does not catch user’s attention during installation process and it evades security program.
The downside is, users deemed the immediate appearance of FeedBack as virus attack where they assume that Mac system is in great hazard. What further ignites this ill presumption is the continuous display of intrusive advertisements while FeedBack is inside the computer. Pop-ups, redirects, notifications, and banners are group of marketing objects that keeps on interfering with user’s internet surfing activity.
The general threat classification of FeedBack is potentially unwanted program (PUP) and is considered to have the same structure as older versions like GlobalTechSearch, PublicAdviseSearch, and ResourceTools. Obviously, most users who have it are not welcome to sneaky entry of this browser extension. In addition, it carries a number of unnecessary browser modifications that do not benefit end user. Therefore, the consensus of security specialist is to remove FeedBack. It may not be under the classification of computer viruses but still, it can cause security and privacy issues on compromised browser applications.
Get rid of FeedBack by executing the guide below. As instructed, scan the computer with trusted anti-virus and anti-malware tools.
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FeedBack Removal Procedures
The following instructions will guide you to get rid of FeedBack. We highly advise that you fully execute the given procedure to completely remove the unwanted program from your Mac system.
Fast and Easy Removal with Combo Cleaner
To quickly find and delete potentially unwanted program from Mac system, we highly recommend scanning the computer with Combo Cleaner. This comprehensive and complete tool for Mac is equipped with an advanced virus, malware, and adware scan engines.
1Download Combo Cleaner from the link below.
2Double-click on the file to install the program. As show in the image below, drag the Combo Cleaner.app to Applications folder.
3 Open Launchpad and click on the Combo Cleaner icon to run the tool.
4Click on Start Combo Scan button to begin checking the computer for malicious objects.
Free virus scanner of Combo Cleaner checks and detects various kinds of threats. To remove them from the infected computer, you will have to purchase the full version of Combo Cleaner.
Manual Removal and Additional Scan
Step 1 : Manually delete all files dropped by the unwanted program.
1 Navigate the Apple Menu bar and click on 'Go'. Then, select 'Go to Folder'.
2 Copy and paste, or type the following line in the field and press Enter on your keyboard:
/Library/LaunchAgents
3 LaunchAgents folder should open at this point. Look for items with the following file name:
FeedBack.update.plist
FeedBack.AppRemoval.plist
FeedBack.ltvbit.plist
.comFeedBack.agent.plist
4 Move each file to the Trash. This action may require administrator privilege. If you are not logged in as administrator, you need to provide required password.
5 Go to a different folder again using procedure from Step 1 and copy and paste or type the following line:
~/Library/LaunchAgents
6 Do the same process as in Step 3 and move each file to the Trash.
7 Next, we need to look at Application Support folder. Using the same method as above. Go to this location:
~/Library/Application Support
8 Find the same files as in Step 3 and drag them to the Trash.
9 Go back to Apple Menu, click Go, and then select Applications from the drop-down list.
10Delete the following folders just in case they do exist.
TopResults, SimpleProExtension, FeedBack Version 1.0, or any suspicious entries.
Step 2 : Delete FeedBack from internet browser
Choose affected browser program from the following tabs to see specific guide in removing the threat. If in case browser hijacker name is not listed as extension, please look for suspicious objects or any unwanted programs.
Safari
Procedures to Remove FeedBack from Safari
Disable or Remove Relevant Browser Extension
1 Open Safari browser.
2 Go to Safari menu.
3 Choose 'Preferences'.
4 This will open the Safari settings dialog box.
5 Please select 'Extensions' tab to see list of installed extensions.
6 Select FeedBack from the list. If not found, it may be hiding under a different name. Look for unknown or suspicious item.
7 Turn off the extension by removing the Check Mark on the box beside 'Enable FeedBack extension' or similar entry. You can also Uninstall the extension if you need to permanently remove it from the computer.
Reset Safari Homepage and Search Engine
8 Click on General tab, and then look for Homepage section.
9 Replace FeedBack with your preferred default Homepage.
10 On the same Tab, go to Default Search Engine section.
11 Replace the current entry with you preferred search engine (Google, Bing, Yahoo).
12 Please close Safari browser at the moment and proceed to the next steps.
Google Chrome
Steps to Remove FeedBack from Google Chrome
1 Open Google Chrome.
2 In the address bar, type the following and press Enter on keyboard: chrome://extensions
3 You will now see Google Chrome's Extensions window.
4 Usually, Google Chrome has empty Extension, unless you have installed other base on your preferences. Also on this area, you can find the item provided by FeedBack. Click on Trash Icon beside the adware extension to remove it from Google Chrome.
Restore Google Chrome's Home Page
5 Next, you need to reset the default home page of Google Chrome and remove FeedBack tab during start-up. To do this, click on Settings on left side panel.
6 Go to the area 'On startup' and select 'Open a specific page or set of pages'. Click on Set pages link to open Startup Pages window.
7 To remove FeedBack from the list, simply hover your mouse to the web address and click X on right most of the entry.
8 Type your desired home page address on the field 'Enter Url...' and press Enter on your keyboard. Since this is the only URL on your Startup Page, it will be set as your default home page.
9 Click OK to save the settings. Remain on Settings page.
Restore Google Chrome's Default Search Engine
10 Scroll down to Search area.
11 Click on Manage Search Engines... button. New window will open with list of installed search engines.
12 Hover your cursor to preferred search engine and click on Make Default.
13 Select unwanted search engine that is relevant to FeedBack and click on X mark to delete this item.
14 Click Done after removing all suspicious items. You may now restart Google Chrome.
Mozilla Firefox
Directions to Remove FeedBack from Mozilla Firefox
1 Launch Mozilla Firefox
2 Type the given command in the address bar and press Enter on keyboard: about:addons
3 Click Extensions on left panel. This will show a list of installed extensions.
4 Find the FeedBack extension. If it does not exist, find related items such as mentioned above. Click the Remove button to uninstall it.
5 Close the Add-ons Manager tab.
Restore Mozilla Firefox's Home Page
6 Back on Mozilla Firefox main page, type the given command in the address bar and press Enter on keyboard: about:preferences
7 To remove FeedBack from your home page, replace it by selecting General in the sidebar.
8 Under Startup section, make sure that 'When my Firefox starts' is set to 'Show my home page'.
9 Then, on Home Page field, type your desired home page URL. You can also click on 'Restore to Default' button to set Firefox Start Page as your home page.
Restore Mozilla Firefox's Default Search Engine
10 Click Search on the sidebar. Under Search window, set your Default Search Engine option to valid one.
11 On the same window, go to the lists of search engines. Select unwanted entry and click on Remove button to get rid of FeedBack search engine.
Advanced Settings
12 Back on Mozilla Firefox main page, type this command in the address bar and press Enter on your keyboard: about:config
13 Firefox will display a warning stating 'This might void your warranty!' Please click on 'I'll be careful, I promise!' button.
14 In the search box, type the name of search hijacker. This will show a list of Preference that was modified by FeedBack.
15Right-click on suspicious Preference Name, and then, select Reset from drop-down list to restore the original setting. Repeat this process to all affected entries.
16 You may now close the window and restart Mozilla Firefox.
Step 3 : Scan with MBAM to easily get rid of FeedBack
1Download Malwarebytes Anti-Malware for Mac from the link below.
2 Drag the downloaded file MBAM-Mac-[version].dmg to Applications folder.
3 Under Applications folder, right-click on Malwarebytes Anti-Malware and select 'Open' from the given choices.
4 After opening the tool, click on the 'Scan' button to start checking the computer for presence of FeedBack and other malware.
5 When scanning is done, the tool will display all identified threats. Be sure to select malicious items.
6 Click on 'Remove Selected Items' to delete the threats.
We hope that the procedures and removal tool on this page was able to help you in removing FeedBack. Your computer should now be malware free.